A FIREFIGHTER has been praised for his kind-hearted actions after joining frontline medics in the intensive care unit at University Hospital Southampton.

Crew Manager Bob Patton is one of 27 Hampshire Fire and Rescue Service (HFRS) staff who have stepped forward to support the ICUs at hospitals across Hampshire.

The firefighters are using their specialist skills to help healthcare colleagues cope with the intense pressure caused by the pandemic.

Bob has been praised in a heartfelt letter written by the family of Covid patient Carol Woodley, 59, of Southampton, who died after battling the virus for two weeks.

After she was first admitted to hospital Carol's family placed notes by her bedside saying who she was and what she liked.

One of the notes said she always looked forward to seeing daffodils in the spring.

Unable to bring in real or artificial flowers, Bob used his break to print and laminate photos of daffodils, which remained beside her bed until she died and have since been taken home by her family.

Carol's daughter Lauren, 31, said: "I cannot find the words to express just how much this act of kindness would have meant to Mum and how much it means to us.

"Mum was such a strong believer in hope, positivity and kindness, and these are all attributes which Bob clearly embodies. He is truly a wonderful person and we are touched by his compassion and respect.

"As a family we are in our darkest days, but he has offered us a glimmer of sunlight to help get us through.

“Bob’s thoughtfulness combined with the excellent care from the hospital staff leaves us in no doubt that Mum was well looked after."

Bob, who is normally based at Eastleigh fire station, added: "After reading what Carol was like as a person I wanted to make a little gesture.

“It brought some colour and cheer into the room and I had hope that Carol would see them."

Bob has now been awarded the Chief Fire Officer’s Commendation, an award given only those who have demonstrated outstanding achievement which goes above and beyond what would normally be expected.

The award was presented by Assistant Chief Fire Officer Stew Adamson.

Hampshire's chief fire officer, Neil Odin, said: “Bob’s actions embody the values the fire service represents and shows the compassion people have for one another during these difficult and enduring times."