THE body of a woman has been found at a troubled assisted living facility in Southampton.

Police were called to Potters Court in Wimpson Lane after a woman in her 60s was discovered dead. 

An investigation has been launched and officers are now trying to identify her next-of-kin following the incident on Tuesday afternoon.

Around 24 Potters Court residents have assisted living services provided by Apex Prime Care, while others live at home independently.

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The woman's death is not being treated as suspicious, however, enquiries are ongoing. 

Since opening in 2019, Potters Court has been at the centre of a string of problems. 

The body of 60-year-old resident, Mark Williams, was found below the balcony of his fourth-floor apartment last November. 

His daughters, Lucy and Jessy, have been demanding answers and want someone to be held accountable.

They say their father fell while trying to put himself to bed. 

Both have also complained about a “lack of care” at the site which is owned by the city council.

A post mortem gave the preliminary cause of Mark's death as fall from height, lymphoma, mediastinal haemorrhage and aortic transection. 

A full inquest is due to take place on July 5 this year.

However, more recently, Apex was slammed in a damming CQC report with inspectors saying its services require improvement.

Published in March, it stated there were "aspects of the service that were not always safe and there was limited assurance about safety". 

The Echo has contacted Apex and the city council - which owns the building - for a response.

A Hampshire Constabulary spokesperson said: “We were called at 12.26pm on Tuesday to an address in Wimpson Lane after the body of a woman in her 60s was discovered.

“Enquiries are ongoing to identify the deceased’s next of kin.

“The woman’s death is not being treated as suspicious and a file is being prepared for the coroner.”

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