SOUTHAMPTON City Council has issued a statement following the death of a woman at its newest assisted living facility.
A police investigation has been launched after the resident in her 60s was found dead at Potters Court in Wimpson Lane on Tuesday afternoon.
Around 24 flats in the block are subject to assisted living services provided by Apex Prime Care at the council-owned site while others live at home independently.
READ MORE: Woman found dead at Potters Court in Wimpson Lane, Southampton
A spokesperson for the local authority said: “We are very sorry to hear about the recent death at Potters Court and our thoughts and condolences are with the deceased’s family and friends at this difficult time.
“Potters Court is a quality housing with care scheme, where residents are encouraged to live independently while being able to access a high standard of support depending on their assessed needs.
“If and when this service falls short, we want to know about it, and residents should contact their care or support worker in the first instance so we can investigate and put things right.”
The woman's death is not being treated as suspicious, however, enquiries are ongoing.
READ MORE: No critical staff will move out of Southampton when Investigation Centre closes for work
Since opening in 2019, Potters Court has been at the centre of a string of problems.
Inspectors criticised Apex in a recent CQC report saying its services require improvement.
It stated there were "aspects of the service that were not always safe and there was limited assurance about safety".
Apex has been contacted twice by the Echo but is yet to comment on the incident.
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