Carzoopa Totton has closed down: What to do if you're affected

Carzoopa Ltd. based in Totton announced at the start of the month that it had ceased trading owing to "rising costs". 

Formed in 2013, the company had been selling used cars to people across the region including the New Forest, Southampton, and further afield. 

Now, customers have been left in limbo. 

Read more: Carzoopa Ltd in Totton ceases trading due to 'rising costs'

'Lots of issues'

Jason James, from Totton, had to wait months for his new Jaguar after it developed problems just weeks after buying it. 

Despite paying for the vehicle on finance, he waited three months for the car to be fixed. 

He was eventually given a new car and a new finance deal. 

Jason James. (Image: Newsquest.)

The 50-year-old is now awaiting papers for the new vehicle, an Audi, from Carzoopa.

Despite contacting his finance company for weeks, he still hasn't received them.

Read more: Man left paying £570 a month for broken down Jaguar

Responding to the news of Carzoopa ceasing trading, he said: "I know they have had lots of issues with cars they have sold. 

"They have had to repair them and that has had a cost implication. If they keep doing that, car after car then it is going to eat into their profits."

Describing his predicament as "frustrating", Jason, who lives on the same road as Carzoopa's HQ in Commercial Road, Totton said he has seen five or six lorries attending in recent days to remove cars from the site.

'Unviable' business

Director, Lee O'Regan, said after the company ceased trading: "Unfortunately, we have ceased trading as with rising costs it has become unviable to remain open, we won’t be reopening. 

"We have had to let many great staff members go as a result.

"All customers with cars on finance should contact their finance companies as per the instructions on the website who will be able to advise them if they have any issues."

Who to contact

Several customers reported problems with getting answers to their questions since the closure.

The details of companies that can help, which are listed on Carzoopa's website, can be found below: 

Financial Conduct Authority: 0300 500 8082

Citizens Advice: 0808 223 1133

Here is a list of their numbers:

Oodle Motor Finance: 01865 411096

Blue Motor Finance: 020 3005 9330

Moneybarn: 0330 555 1230

Moneyway: 0345 111 7125

V12: 0330 303 0568

Advantage: 01472 233 200

Specialist Motor Finance: 0333 247 1247

Kandoo Car Finance: 0161 529 9543

A message from the Editor

Thank you for reading this article - we appreciate your support in reading the Daily Echo.

Subscribing to the Echo means you have unrestricted access to the latest news, features and Saints coverage - all with an advertising-light website.

You will also have full access to Saintsplus, your new home for Southampton FC tactical analysis, features and much, much more.

Don't just take my word for it - subscribe today.

Follow the latest breaking news in the Southampton area by searching Southampton News - Breaking News and Incidents on Facebook

Follow the latest court and crime news on our dedicated group by searching Hampshire Court and Crime News on Facebook