The bin collection chaos continues for residents in Millbrook as a father-of-three slams Southampton City Council for leaving him with no collection for an entire month.
HGV driver Jake Letcher said that he was forced to take his own rubbish bags to the dump after the smell from the bins became so foul.
This comes after the council has apologised to residents for the bin collection turmoil – caused by a change in refuse collectors' working practices.
Waste collection crews previously operated on a system of ‘task and finish’ which meant they were able to leave work as soon as they had finished their bin round.
As of January 29 a new system was implemented requiring crews to work the full hours they are contracted and take the breaks.
More than three weeks on from the change coming into force – the collection issues remain for many Southampton residents.
Jake, 30, said: “All me and my family want is for our bins to be taken when they are supposed to – it's not really a big ask.
“Given that me and the other residents in our block pay around £1,300 in council tax - it’s not a good reflection on the council.
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“Not only is there a foul smell that comes from the bins, but it is also a massive health risk for my family and the other residents who live here – we have even seen mice around the bins.
“I can’t even take my son out of the back door to play in the field at the back of our house – it's really not good enough.”
In the council’s latest update on the situation, council leader, Lorna Fielker, apologised for the disruption caused.
Cllr Fielker said: “We understand how frustrating this is for residents and urge people to keep reporting their missed bin collections online.
“We ask that anyone whose waste has not been emptied to keep bins on the boundary of their properties until collected.
“While we work to resolve the current situation, we are doing everything we can to clear backlogs and excess waste.”
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