A taxi firm which were stripped of its licence by Southampton City Council will face no action from neighbouring authorities in Eastleigh and the New Forest.

Cab My Ride will be able to keep its licence with the two neighbouring authorities after no complaints were lodged.

The private hire firm had its licence revoked by Southampton City Council after councillors from the Licensing Sub Committee found the business was 'not fit and proper'.

It comes after issues were raised in a council document including wheelchair users being overcharged, children being driven to and from school in an unlicensed and damaged vehicle and questions about the conduct of the former director, who resigned in 2020.

Now Eastleigh Borough Council and New Forest District Council have said they will not be taking any action.

READ MORE: Cab My Ride to appeal after being stripped of licence in Southampton

A spokesperson for the Eastleigh authority said: “No complaints about this company’s operations in Eastleigh Borough, that would give rise to serious concerns, have been brought to the Council’s attention.

“There was therefore no reason to revoke their licence.”

Meanwhile, a spokesperson for New Forest authority said: “NFDC has not received any complaints about the company’s operation in our district which would give rise to serious concern and therefore, no further action is currently being taken.”

A spokesperson for the firm said: “Cab My Ride are pleased with Eastleigh Borough Council’s and New Forest District Council’s decision not to revoke our licence.

“The recommendation put forward by the Southampton City Council, to revoke our Southampton Private Hire Operators Licence, will be appealed at the West Hampshire Magistrate court at a later date.

“As a legal and fully licenced Southampton, Eastleigh and New Forest Private Hire Operator, we are still able to provide services to take passengers in the city & provide transport services.”

Director, Arjan Sahota, said:  “We commend Eastleigh Borough Council and New Forest District Council for their commitment to assessing the facts, rather than following the unfair action taken by Southampton City Council who seek to revoke Cab My Ride's Southampton Private Hire Operators Licence.

“It is also worth noting that when the Southampton Licencing Team performed spot checks on vehicles on 27th February 2024, Cab My Ride’s vehicles were not associated with the 87 per cent failure rate from other taxis and their operators.”