For one member of the Winchester and Eastleigh Healthcare Trust, a talk on management and leadership contained just too much gobbledegook.
Non-executive, David Stewart, said a report by director of nursing, Judy Gillow, had "a staggering amount of jargon".
"Where is the patient in all this?" he asked.
Mrs Gillow said she had referred to the importance of patient care early in her talk in which she stressed the importance of leadership management strategy in a time of unprecedented change in the NHS.
Every patient had to be treated as an individual and, she said: "Effective leadership and management are vital ingredients to develop and sustain trust priorities..."
Management response had to be "delivered in a responsibly transformational way."
"We don't want this to be just words. We want it to be real."
Mrs Gillow stressed the importance of "coaching, mentoring, shadowing and peer-group support."
"We had a corporate audit on inter-professional development performance which creates a culture that supports future priorities."
John Derben said that he was not worried about jargon: the important thing was delivering service to patients.
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