I would like to thank all the passers-by who attended when my mother had a serious fall near to the Bargate on Saturday, June 1.

This included the two police officers, a female doctor from the hospital and the man and woman for providing their coats to make her comfortable, until the emergency services arrived.

Another lady also returned having purchased a bottle of water. It is reassuring to know that in this busy world there are people prepared to take time out to assist others.

SANDRA TOWN, Woolston, Southampton.