In response to Mrs Phillips, letters-Echodated November 23, I can sympathise with you!
I moved into my rented property in March and immediately transferred my gas/electric to British Gas. This went through in May and my first meter read and subsequent bill was in July.
It was at this point that it was discovered that my meter appeared to be faulty as the readings were showing only one units usage!
So a new meter exchange was booked for late August but they didn't show, no explanation.
I have since had EIGHT appointments which have either been cancelled or just no shows, until today, when finally after three months of waiting, an engineer has been and done the job in less than an hour! The only downside is I have to start paying for my gas now!
Mrs N Masters, Eastleigh.
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