WITH reference to cold calling, has C Freeman stopped to think how the caller actually feels when he has the door slammed in his face?

I doubt whether any of these callers want to do the job but have very little choice in the current economic climate. A member of my family had to take work in this field and came home almost in tears most days.

At least they are trying to earn a living and not refusing to work, no matter how unkind people are to them.

JANE CROWE, Southampton.